State Farm® Insurance Agent Michael Church

"Update: When I cancelled my policy on 2/28 the gentleman I spoke with said I should be getting almost a full refund since I just paid the new policy premium on 2/21. I received a check in the mail a few weeks later for $56.66. For 7 days of coverage they charged me over $330. I have now called 3 different times and gotten 3 different responses. The guy I talked to today said it’s because the billing date and effective date for the policy are not the same. This is a complete lie because I still have my new proof of insurance from February with the effective date being 2/21. State Farm will steal your money and then try every which way to justify it. Loyalty means nothing, after being a customer for almost 18 years this is how you are treated. I removed a vehicle from my policy due to not having the vehicle anymore, at this time I also added my teenage son to the policy. Now I understand that this will increase my rate, but was absolutely flabbergasted to find out that after removing the vehicle how much I was now paying. Before I was paying just under $230 for 2 vehicles and a life insurance policy. After removing the second vehicle (which was about $50-$60) and adding my son I am now paying $388!!! Absolutely ridiculous!"

"Paul was very courteous and helpful. Lowered my rate $1000 a year"

"Looking forward to having someone who is familiar with the happenings of my world."

"From the first time I called and the guy spoke to me, State farm got my business. The Representative was polite, nice,patient, listened to me and helped me understand more about insurance coverages and answered my questions to the best of my knowledge. You got a good team associate there. Thank you Jordan Holt"

"Very reasonable! Saved $130"

"Very good and professional service iam glad to have state farm for my insurance company hollies was my agent she was great with serving my needs provided everything needed to open my account thanks so much"

"Holly was an excellent agent ! And I’m supper satisfied with her she is probably the best one around ! And definitely deserves a raise"

"Jordan made me feel like a FAMILY MEMBER!!!"

"Jordan's pleasant and knowledge was a plus. He is definitely an asset."

"Personable and professional. Had little to no issues when asking about details with policies. Helped me get a good insurance plan."

"I'm very grateful to have found this insurance company, and especially grateful to Nethia. He was very knowledgeable and worked hard to get me the policy l wanted. He also saved me a ton of money, and got me an affordable price, too. Great guy, great company."

"Paul assisted me today and unlike corporate, actually did what was best gor me."

"In a moment of frustration about my insurance rates and my insurance company, I completed one of those web inquiries about getting the best rate for insurance. I never complete those because I thought that I would rather pay a higher price than have my phone ringing and pinging all day and all night with solicitation. Well, as soon as I pressed SEND, I just knew I’d regret it! However, the stars aligned somehow and I received a call from an insurance company that I actually recognize and used to be a customer of. State Farm. The agent’s name is Jordan Holt. He is an active listener, he is professional, courteous informed, empathetic, me and I really lucked out when I answered that call. I’m saving over $500/year and still have a policy to add! Realized that my former agent was gouging me. 🤦‍♀️ (Major company with famous actor as a spokesperson.). Anyway I’m grateful for Jordan following up on the inquiry. The documents populated in the app right away. I’m very pleased so far."

"I had the pleasure of speaking with Jordan for all of my insurance needs. He was very pleasant and accommodating. I appreciate that kind of dedication for my needs. Thank you!"

"Nathiel was so patient and answered all Of my questions and concerns. Wonderful and knowledgeable and most kind to work with. An asset to State Farm for sure. Excellent representative 😊"

"Jordan was extremely helpful. He.answered all my questions and walked me through the application."

"I spoke with Paul, I just hung up, THANK YOU , 😊, what a NICE man, he got me a GREAT deal, 👍 Progressive can kick rocks, I am 53 years old, I have never had a ticket since I earned my dl @ 16yo, I was paying 156.00 a month, then the renewal for minimal full coverage went up to 170.00, WTH, right? Thats 500/500 for comp and collision also. So Paul at State Farm gets me 0.00/500, towing, car rental, for...130.00 a month! YAY!! THANK YOU A THOUSAND TIMES OVER!"

"Uninformed and unprofessional support team and reps. Added on an extra over $200 a month without my consent a couple months after having the policy. I didn't learn about such until the day before my payment was due. Was not informed. I found out when I tried making my payment a month early. Nobody was willing to help me the day before. And my account rep Molly decided to hang up on me after continuously avoiding the issue at hand. Which was that they're charging me so much extra, and I didn't have the information I needed to make the correct payment on time. Edit: Not only did you underwrites not quote me properly, you are suggesting that I have to pay the difference for your mistake... Nice try. I spoke with you and all you could tell me that I'm now expected to pay double, and "pay back the difference" due to your own mistakes. I started at 275 and got moved up to 498 Molly ended the call after spending 10 minutes completely avoiding the issue at hand, not listening, and repetitively repeating herself as if something was gonna change. No she did not "hang up when things got heated". She hung up because she was upset that she was way too incompetent to respond to my request in an effective way. I was getting nowhere and repeating herself not only annoyed me, but the fact she didn't have anything relevant to say might have hurt her own feelings. She feels an inclination for me to allow her to avoid the issue. Hanging up was disrespectful, and unwarranted. Especially when the matter had to do with making an on time payment that day. She did the absolute most to not address the issue at hand. You're backing her and your company up because that's business but it's not one that I respect for stated reasons. Good luck bud"

"They've been great to me for years."

"Took care of me in a really stressful time on time."

"State Farm does not consider Seniors when it comes to prices of insurance, keep going up on payments even if you are a safe driver!"

"Couldn't do better"

"I called to get a quote on insurance Steve was very professional very polite and very down to earth. He helped me with all my needs as well as bundling my renters insurance with my auto at an incredible discount. My time spent on the phone with Steve was well spent he attended to my every needs before I could even ask this employer should be proud to have such a tactful caring employee. ... Move over jake, there's a new guy in town and his name is Steve !!!"

"As Ryan did excellent on getting me car insurance. It took less then 5 minutes and now I have good insurance. Thanks a gin"

"Great and outstanding job"