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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jeffrey fales

May 21, 2026

5  out of  5
rating by jeffrey fales
"Was very helpful and got me insurance. She was great to work with . Best experience i have had in a while."
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Smartest Penny

May 20, 2026

5  out of  5
rating by Smartest Penny
"Kaleigh Barrett is a god send!!! I give her 💯 🌟 's if I could! Thank you Michael Church Statefarm Insurance for taking the burden off my shoulders and helping me integrate all my Auto and Homeowners into one easy affordable payment. I recommend anyone to speak with Kaleigh, I absolutely adore her professionalism, confidence and ability to effectively multi-task while articulating what each feature means in addition to the importance of it within the policies. You all rock!! Today, I saved over $3600, by simply having a conversation and allowing you all to do all the hard work. Thank you for your patience Kaleigh, I appreciate the time we spent talking and am personally super grateful for your expertise! P.S If you are reading my review, please give Kaleigh and Michael a chance to prove they have the better deal, I used Ai to check for the lowest rates in the nation, state farm leads, in this economy this could help you save some money and put that money back into your pockets to help with bills, investments, and food on the table. It's a no brainer!!!"
We responded:
"Hey Smartest Penny, thank you for your fantastic review! I'm thrilled to hear that Kaleigh was able to make such a positive impact and help you save so much. We’re proud of her professionalism and dedication to making things easier for our customers. Your recommendation means a lot to us, and we're grateful for your support. We're always happy to help if anything comes up!"
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Shamrocc Official

May 20, 2026

5  out of  5
rating by Shamrocc Official
"I am now at a much better rate with more coverage, professional support made everything so much easier for me."
We responded:
"Hey, there! Thank you for sharing your experience with our office. We’re so happy to hear you now have more coverage at a better rate and that the professional support made the process easier for you. We truly appreciate your support and your five-star review."
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Glenda Stevens

May 18, 2026

5  out of  5
rating by Glenda Stevens
"I had a wonderful experience working with Kaleigh Barrett at State Farm! From start to finish, she was incredibly patient and thorough — never once making me feel rushed. She went above and beyond by pulling multiple quotes for both my home and auto insurance, making it easy to compare options and find the best fit for my needs. Her dedication and genuine desire to help really set her apart. If you're looking for a State Farm agent who truly has your best interests in mind, look no further."
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Trucker Bucker

May 18, 2026

5  out of  5
rating by Trucker Bucker
"Fast, efficient and saved me money on my car insurance."
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Sunny Duggineni

May 14, 2026

5  out of  5
rating by Sunny Duggineni
"Kaleigh Barrett helped us a lot, we got the best price for our coverage . I would definitely recommend Kaleigh..."
We responded:
"Sunny, thank you for your wonderful review! I'm glad we could assist you in finding the best price for your coverage. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
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Logan Roland

May 6, 2026

5  out of  5
rating by Logan Roland
"Kaleigh did a great job, quickly helped me find a lower rate with better coverage."
We responded:
"Thank you, Logan! I'm glad to hear you found a better rate with improved coverage. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Tracy Russell

May 5, 2026

5  out of  5
rating by Tracy Russell
"My agent, Zach! What a great State Farm agent that I am very fortunate to have as my agent! He helped make the process easy got me the best rate as well as having great communication about someone who has a great experience with God! Philippians 413 says I can do all things through Christ who strengthens me.! And Zack symbolizes exactly that I think State Farm for hiring my agent because God has put his child in the right place and I recommend anyone reading this ask for Zack Your Not just getting a state farm agent you’re also getting a man of God thank you so much for your help and may God continue to bless you and your family as well as your practice. God bless you young man.!!🙌🏾🙏🏾🙌🏾"
We responded:
"Thank you, Tracy, for sharing such heartfelt feedback! I'm truly grateful to hear about your positive experience with Zack. It's wonderful to know that he made the process smooth and provided excellent communication. Your kind words about his character and service mean a lot to us. If you ever need anything else, feel free to reach out. God bless!"
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Arthur Harris

May 1, 2026

5  out of  5
rating by Arthur Harris
"Very professional and helpful and knowledgeable on helping get coverage Kaleigh is the best. 10 out of 10 go get your quote."
We responded:
"Thank you for your review, Arthur! I'm glad to hear that Kaleigh provided you with professional and knowledgeable service. We appreciate your recommendation and are here for any future insurance needs you might have. Thanks for choosing us!"
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Cam Brooks-Miller

April 24, 2026

5  out of  5
rating by Cam Brooks-Miller
"Kaleigh Barrett was so helpful and kind."
We responded:
"Thank you, Cam! I'm happy to hear that Kaleigh was able to assist you with such kindness and helpfulness. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
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Marni Oneal

April 23, 2026

5  out of  5
rating by Marni Oneal
"Professional and polite service with THE BEST RATE!"
We responded:
"Thank you, Marni! I'm happy you found our service professional and polite, and that we could offer you a great rate. We’re committed to providing excellent service and value. Let us know if there's anything else we can assist you with!"
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Jodie Phillips

April 16, 2026

5  out of  5
rating by Jodie Phillips
"Kaylee was such a pleasure to worj with. Very informative and quick!"
We responded:
"Thank you, Jodie! I'm glad you had a pleasant and efficient experience with our team. We strive to offer informative and prompt service. If you need anything else, feel free to reach out!"
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Jodi Temple

April 15, 2026

5  out of  5
rating by Jodi Temple
"I am not insured yet through State Farm insurance agency Micheal Church Out of Lansing. Make sure you ask for Caleb….. This man loves his job and you can tell he is great at what he does. He will go up and beyond to answer any questions that you may have even if you’re not insured with them. If you are looking to get insurance, no matter where you are in Michigan I recommend State Farm Micheal Church out of Lansing Michigan. These agents really strive to satisfy customers. You will not be disappointed with this insurance Agency"
We responded:
"Thank you, Jodi, for your wonderful feedback! I'm delighted to hear that Caleb made such a positive impression with his dedication and expertise. Our team is committed to providing exceptional service, and it's great to know we're meeting that goal. If you have any questions or need assistance in the future, feel free to reach out!"
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michele edwards

April 14, 2026

5  out of  5
rating by michele edwards
"Perfect customer service"
We responded:
"Thank you, Michele! I'm happy to know you had a great experience with our customer service. We’re always here to help with any insurance needs you may have. Thanks for choosing us!"
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Aracely Cortes

April 10, 2026

5  out of  5
rating by Aracely Cortes
"Very helpful, knowledgeable and patient with my many questions. Thanks Kayleigh! Give her a call."
We responded:
"Thank you, Aracely! I'm happy to hear that Kayleigh was able to assist you with patience and expertise. We appreciate your recommendation and are always here to help with any questions you might have. Let us know if there's anything else we can do for you!"
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Bart Bartholomew (Steve / Bart)

April 9, 2026

1  out of  5
rating by Bart Bartholomew (Steve / Bart)
"Michael Church Michigan Michael Church Michigan. Garbage agent. Couldn't even explain how i don't meet the requirements of insurance. Was going to move my insurance from Farmers Insurance and add 2 or 3 more vehicles. This guy is a waste of time. Save yourself the trouble and find a real agent that works with you."
We responded:
"Sorry we couldn't help you sir. For your privacy, I can't discuss any particulars here. We wish you luck on your insurance shopping journey."
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Kristen Kennedy

February 9, 2026

5  out of  5
rating by Kristen Kennedy
"Jordan is persistent and very informative. Shows genuine interest is providing customers with appropriate, efficient and realistic products for an amazingly competitive price."
We responded:
"Kristen, thank you for your wonderful feedback! I'm happy to hear that Jordan's dedication and informative approach made a positive impact. We always aim to offer efficient and realistic solutions at competitive prices. If you have any more questions or need assistance, feel free to reach out anytime!"
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Harper

February 5, 2026

1  out of  5
rating by Harper
"When you say you are gonna do something, do it. I highly suggest going elsewhere"
We responded:
"Hi Harper. So sorry to hear we didn't meet expectations. I'd love to speak with you about this issue. When you have a moment please give us a call and we'll do our best to make it right. We can be reached at 517-351-5433. Thanks!"
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Angela Smith

February 4, 2026

5  out of  5
rating by Angela Smith
"Jordan was amazing! Friendly and professional he saved me a bunch of money highly recommend"
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to hear that Jordan provided such friendly and professional service while helping you save money. We appreciate your recommendation and are always here if you need anything else!"
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S T K

December 6, 2025

5  out of  5
rating by S T K
"Jordan Holt has been the best insurance person I have ever talked to. Any questions I had, he answered very clearly, and he is overall just a very nice, and personable guy. I have better coverage for literally half the price I was paying with my last company. He has genuinely helped me save so much money, and helped me learn more about insurance. Top tier"
We responded:
"Thank you! I'm happy to hear that Jordan provided you with such excellent service and helped you find better coverage at a great price. It's wonderful to know he made the process clear and informative for you. If you have any more questions or need assistance in the future, feel free to reach out!"
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Laila Mansur

October 29, 2025

5  out of  5
rating by Laila Mansur
"Jordan was very pleasant and helpful in explaining coverage. Highly recommend him for any future Insurance needs!"
We responded:
"Thank you, Laila! I'm happy to hear that Jordan was able to assist you with your coverage questions. We appreciate your recommendation and are here for any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Kristen MacMillan

October 20, 2025

1  out of  5
rating by Kristen MacMillan
"Agents from this office seem to struggle with communication. I would recommend a different office if not different company altogether."
We responded:
"Kristen, thank you for sharing your feedback. I'm genuinely sorry to hear about your experience with our communication. It's important to us that our service meets your expectations, and I would appreciate the opportunity to address your concerns directly. Please feel free to reach out to our office so we can work towards a resolution. Your satisfaction is important to us."
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Dianne Poplawski

October 10, 2025

5  out of  5
rating by Dianne Poplawski
"My agent Jordan was very helpful and knowledgeable and he is Patient with a capital P! He listens and will take excellent care of you! I promise! DP"
We responded:
"Thank you, Dianne! I'm delighted to hear about your positive experience with Jordan. His dedication to providing attentive and knowledgeable service is something we truly value. If you ever need anything else, feel free to reach out!"
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Peyton Pursley

September 30, 2025

1  out of  5
rating by Peyton Pursley
"Quoted us one price for our new car, and then switched it up when it came time for the bill. Very overpriced and customer service is far below satisfactory. We have had multiple insurance policies through them for many years, but we will be switching after this."
We responded:
"Peyton, I’m sorry to learn about your recent experience with us. I understand your frustration regarding the pricing and customer service issues you faced. Your feedback is valuable, and I would like to address your concerns directly. Please feel free to contact our office so we can discuss this further and work towards a resolution. Thank you for bringing this to my attention."
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Scott Lauffer

September 30, 2025

5  out of  5
rating by Scott Lauffer
"Very responsive and saved me more than half of what I was paying through Progressive."
We responded:
"Scott, thank you for your feedback! I'm happy to hear that you found our service responsive and that we could help you save significantly. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"